UWinsite Service is a platform to help address applicants’ and
students’ questions about UWindsor. It powers Ask.UWindsor.ca and
leverages a cross-channel contact centre, knowledge management, as
well as interactive web service. UWinsite Service is part of the
University of Windsor’s enterprise resource planning (ERP) system.
Past offerings
Wednesday, January 23, 2019
SC10 - Contacts and Requests
Registration for this event is now closed.
Schedule:
Wednesday, January 23, 2019, 10:00 AM – 12:00 PM
Location:
Neal Education Building - Room 1101
~~
Friday, January 25, 2019
UWinsite Service - R3 Training
Registration for this event is now closed.
Schedule:
Friday, January 25, 2019, 08:45 AM – 11:20 AM
Location:
Medical Education Building - Room 2128
R3 of UWinsite Service introduces new functionality and full integration with UWinsite Student. This 2.5-hour training session will cover changes and enhancements in:
• Outreach
• Reporting and Analytics
• Territories and Programs
This course is recommended for all current UWinsite Service users.
• Reporting and Analytics
• Territories and Programs
This course is recommended for all current UWinsite Service users.
Monday, June 10, 2019
2019 UWinsite Service Check-In #1
Registration for this event is now closed.
Schedule:
Monday, June 10, 2019, 02:00 PM – 03:00 PM
Location:
Welcome Centre, Room 107
The UWinsite Service Check-In series is being introduced to bring UWinsite Service users together to share:
- New system features
- Best practices
- Questions, enhancement suggestions and challenges
These one-hour long, informal sessions will be offered six to eight times a year. Please plan to join us!
Staff are asked to obtain approval from their immediate supervisor prior to registering.
Please note: Due to licencing restrictions, UWinsite Service users are limited to areas directly involved in the recruitment and admissions processes at the University of Windsor.
- Best practices
- Questions, enhancement suggestions and challenges
These one-hour long, informal sessions will be offered six to eight times a year. Please plan to join us!
Staff are asked to obtain approval from their immediate supervisor prior to registering.
Please note: Due to licencing restrictions, UWinsite Service users are limited to areas directly involved in the recruitment and admissions processes at the University of Windsor.
Wednesday, June 19, 2019
UWinsite Service Training
Registration for this event is now closed.
Schedule:
Wednesday, June 19, 2019, 09:00 AM – 04:30 PM
and Thursday, June 20, 2019, 09:00 AM – 04:30 PM
and Friday, June 21, 2019, 09:00 AM – 04:30 PM
(list dates)
Location:
Medical Education Building - Room 2128
UWinsite Service is a platform to help address applicants’ and students’ questions about UWindsor.
This training session will include:
- An Introduction to UWinsite Service
- UWinsite Student Fundamentals: Navigation & Record Keeping
- Knowledge Base Articles (KBAs)
- Service Request Management
- Reports & Analytics
Staff are asked to obtain approval from their immediate supervisor prior to registration.
Please note: Due to licencing restrictions, UWinsite Service users are limited to areas directly involved in the recruitment and admissions processes at the University of Windsor.
- An Introduction to UWinsite Service
- UWinsite Student Fundamentals: Navigation & Record Keeping
- Knowledge Base Articles (KBAs)
- Service Request Management
- Reports & Analytics
Staff are asked to obtain approval from their immediate supervisor prior to registration.
Please note: Due to licencing restrictions, UWinsite Service users are limited to areas directly involved in the recruitment and admissions processes at the University of Windsor.
Wednesday, July 10, 2019
2019 UWinsite Service Check-In #2
Registration for this event is now closed.
Schedule:
Wednesday, July 10, 2019, 10:00 AM – 11:00 AM
Location:
Welcome Centre, Room 107
The UWinsite Service Check-In series brings UWinsite Service users together to share:
- New system features
- Best practices
- Questions, enhancement suggestions and challenges
These one-hour long, informal sessions will be offered six to eight times a year. Please plan to join us!
Staff are asked to obtain approval from their immediate supervisor prior to registering.
Please note: Due to licencing restrictions, UWinsite Service users are limited to areas directly involved in the recruitment and admissions processes at the University of Windsor.
- Best practices
- Questions, enhancement suggestions and challenges
These one-hour long, informal sessions will be offered six to eight times a year. Please plan to join us!
Staff are asked to obtain approval from their immediate supervisor prior to registering.
Please note: Due to licencing restrictions, UWinsite Service users are limited to areas directly involved in the recruitment and admissions processes at the University of Windsor.
Wednesday, August 14, 2019
2019 UWinsite Service Check-In #3
Registration for this event is now closed.
Schedule:
Wednesday, August 14, 2019, 10:00 AM – 11:00 AM
Location:
Welcome Centre, Room 107
The UWinsite Service Check-In series brings UWinsite Service users together to share:
- New system features
- Best practices
- Questions, enhancement suggestions and challenges
These one-hour long, informal sessions will be offered six to eight times a year. Please plan to join us!
Staff are asked to obtain approval from their immediate supervisor prior to registering.
Please note: Due to licencing restrictions, UWinsite Service users are limited to areas directly involved in the recruitment and admissions processes at the University of Windsor.
- Best practices
- Questions, enhancement suggestions and challenges
These one-hour long, informal sessions will be offered six to eight times a year. Please plan to join us!
Staff are asked to obtain approval from their immediate supervisor prior to registering.
Please note: Due to licencing restrictions, UWinsite Service users are limited to areas directly involved in the recruitment and admissions processes at the University of Windsor.
Wednesday, October 9, 2019
2019 UWinsite Service Check-In #4
Registration for this event is now closed.
Schedule:
Wednesday, October 09, 2019, 11:00 AM – 12:00 PM
Location:
Welcome Centre, Room 107
The UWinsite Service Check-In series brings UWinsite Service users together to share:
- New system features
- Best practices
- Questions, enhancement suggestions and challenges
These one-hour long, informal sessions will be offered six to eight times a year. Please plan to join us!
Staff are asked to obtain approval from their immediate supervisor prior to registering.
Please note: Due to licencing restrictions, UWinsite Service users are limited to areas directly involved in the recruitment and admissions processes at the University of Windsor.
- Best practices
- Questions, enhancement suggestions and challenges
These one-hour long, informal sessions will be offered six to eight times a year. Please plan to join us!
Staff are asked to obtain approval from their immediate supervisor prior to registering.
Please note: Due to licencing restrictions, UWinsite Service users are limited to areas directly involved in the recruitment and admissions processes at the University of Windsor.
Wednesday, November 13, 2019
2019 UWinsite Service Check-In #5
Registration for this event is now closed.
Schedule:
Wednesday, November 13, 2019, 10:00 AM – 11:00 AM
Location:
Welcome Centre, Room 107
The UWinsite Service Check-In series brings UWinsite Service users together to share:
- New system features
- Best practices
- Questions, enhancement suggestions and challenges
These one-hour long, informal sessions will be offered six to eight times a year. Please plan to join us!
Staff are asked to obtain approval from their immediate supervisor prior to registering.
Please note: Due to licencing restrictions, UWinsite Service users are limited to areas directly involved in the recruitment and admissions processes at the University of Windsor.
- Best practices
- Questions, enhancement suggestions and challenges
These one-hour long, informal sessions will be offered six to eight times a year. Please plan to join us!
Staff are asked to obtain approval from their immediate supervisor prior to registering.
Please note: Due to licencing restrictions, UWinsite Service users are limited to areas directly involved in the recruitment and admissions processes at the University of Windsor.